Outbound Call Center Services

Cold calling is Evil, but sadly it’s a necessary Evil, running your own operation while maintaining quality is a savage cost. Because most people have a hard time getting rejected, and hiring someone with 2-3 experience in this economy is triple the cost of a green horn, so don’t bother screening and hiring people when you can just outsource the process entirely and get the bottom line results with 0% risk or overhead or any of the long list of problems that come up with running an in-house call center. We’ll put the best people on your account and track their performance, rotating between them to test them and only the best performing agents will be permanently assigned to your account.

 

Why Outsource outbound call centre services?

You no longer need to Care about all the hassle of running one while getting full benefits of it. So here’s the bottom line, if you outsource your telemarketing and all the outbound calling processes.

 

You get these benefits:

 

  • B2C and B2B Customer Acquisition
  • Lead Generation
  • Appointment setting
  • Tele Surveys
  • Customer Loyalty Programs
  • Information gathering
  • Direct sales
  • Welcome Call
  • client Satisfaction Follow-ups
  • Database Development and Management
  • Sales Verification
  • Warm Calling/Existing Clients/Referrals
  • Cold Calling Campaigns
  • Product/Service Promotion
  • Market Research & Survey

 

Then again, it’s all about who do you outsource TO, you need make sure they have an established system with a high-end infrastructure, multi-layer security monitoring to make sure your data is secure. There’s a lot of things that could go wrong, there’s a lot of hidden charges and the roaming risk of your client database getting stolen. It’d be such a shame for you to have your leads stolen by people you PAY. So picking a good outsourcing company ensures maintaining top tier quality while paying a fraction of the cost of running your own outbound operation.

 

Axiombpm will take care of all your call center related needs including:

  • Hiring and firing of employees to ensure you top quality standards
  • Avoiding overhead on your side (we take all the risk)
  • Complete security and anonymity
  • Elastic volume handling, we can handle your call center needs from 10 calls to a million/month
  • Minimized cost depending on your needs ( you only pay what you use )
  • Cut the cost of infrastructure and equipment
  • Maximum up time guaranteed , including weekends and holidays
  • All our employees have 2+ years of experience under their belt

 

Our outbound services are not just call center oriented, it’s all around client care, we can also handle the live chat on your website. We go so far as to answer your Email support tickets, its super hands-off for our clients to just sit back and relax, we’ll make all the cold calling you need done and provide you with a detailed report of what works and what doesn’t

And not just outbound marketing, we also have full support for your Inbound call center needs. We’ll answer all your customers’ queries. Not only that , but we’ll offer you crystal clear Needed market intelligence, we’ll tell you EXACTLY what are the top questions and concerns your customers have so you can laser target your clients, OR we can make it hands-off for you and take care of the Lead Generation all together.

Axiombpm has a wide array of outsourcing team in all sorts of services. We can take care of up to 78% of day to day operations in most businesses. We can save you the trouble of dealing with a team of accountants, you can simply give us your Accounting needs and we’ll handle it, from your tax preparation all the way to earnings projections. And even handle your Payroll process.

Even if you plan on making an APP for your business or a high-end software we can help you with your software development or app development, if you never tried THIS specific process before, having to deal with developers is a Royal pain in the rear. The language barrier alone takes quite a long time to get by because they are developers, they don’t get social or bother to perfect their communication skills. We handle all that for you, from hiring a team to managing it to putting deadlines on it and making sure they’re all met.