Location and Infrastructure advantage

Our infrastructure & location is most favorable as it is near to most of its competitors, which enables us to keep a track on the strategy adopted by our competitors. Hence we can plan our strategy after considering the strengths and weaknesses of our competitors. Our infrastructure is spread in major areas throughout India and is proficient in terms of Internet connectivity, power, proximity to key amenities, talent availability, quality of employee, costs, state receptivity along with law & order.

 

The Infrastructure includes:

•  State-of-the-art computerization with fully automated call desks.
•  Uninterrupted and back up power supply.
•  Fully redundant voice and data communications with security.
•  Dedicated high speed internet connectivity.
•  Scalable capacity.
•  Multiple Leased fiber optic circuit from India to US, Australia and Europe.
•  Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity.

Data Security

•  Manned and logical data security at entrances.
•  Layered access to physical locations and data.
•  Commercial grade firewall.
•  Network intruder detection system for extra data security.
•  Layer 4 switching with advanced router module for intelligent data routing, monitoring and security