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BPO SERVICES
- Web Marketing & Support
- Financial & Accounting
- Data & Voice Management
- Website Design & Web Develop.
- Transcriptions Service
- E-mail & Chat Support
OUTBOUND SERVICES
- Appointment Scheduling
- Product/Service Promotion
- Market Research & Survey
- Mortgage Lead Generation
- Sales & Marketing
- E-mail Follow-Up
- Voice Broadcast
INBOUND SERVICES
- Answering Service
- Customer Service
- Inquiry Handling
- Technical Support Service
- Toll Free Services
- Help Desk Support
- Remote Receptionist
COLLECTION SERVICES
- Collection Agency
- Debt Collection
- Commercial Collection
- Debt Recovery
- Legal Services
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Inbound Services - Inbound Customer Service Call Center
Axiom offers Inbound Customer Services which is available to you 24/7 round the year. We will let you miss your important call. Our Call Center is equipped state of art technology and latest softwares. Every call that comes in our inbound call center is handled by a highly trained and professional inbound Customer Service Representatives.
Axiom`s Inbound Service is the way where you can keep your business on the go even if you are not available to serve your customers. Our Inbound Customer Service Agents will answer the calls on your behalf.Axiom`s Outstanding Inbound Customer Service puts us way ahead of all our inbound call centers. Our offshore Inbound Customer call center will handle your calls efficiently and the way you want them to. Our Inbound Customer Service Call Center will let you concentrate on getting new customers on the board and we will relieve you from taking any extra efforts to retain your current customer base.
Outsource your headache to us and let us handle the phones for you and experience the increase in safistaction level of your clients. Whether you want us to answer 100 calls or 10,000 you will find our Call center service to be a professional and cost effective extension of your business.
Answering Service
Inbound call centers specialize in offering effective and accurate answering services that considerably saves the time and money of callers. The 24/7 service is excellent for answering calls any time and obtaining information from the caller.
Order Taking
Our inbound order taking call center is open to attend your calls 24/7/365 so that you don’t loose any of your sales call or inbound call.
Customer Service
Axiom has a proven track record in the development of a complete turnkey customer relationship management program to get you the results you need and expect.
Inquiry Handling
The inbound call centers are built with the purpose of having an information center handling all customer inquiries. The information center offers all the information required for the customer to have a thorough understanding of products or services.
Technical Support Services
At Axiom technical support outsourcing is evolving from simple call handling to business process reengineering. The IT Help Desk has expanded to the integrated Service Desk. India has proven its capabilities in strategic call center technical support outsourcing, both onsite and offshore.
Toll Free Services
The inbound toll free service refers to managing the toll free phone service and voice broadcasting campaigns of the organizations, online. The toll-free numbers are quite popular in the marketing strategy for most companies advertisements.
Website Response
The inbound call center understands that the potential of the Internet cannot be fully realized without a thorough assessment of client's resources, business processes, and competitive landscape.
Help Desk Support
We offer off shore Back office Outsourcing services and Business Process Outsourcing services, which guarantee reduction in cost, maintaining quality. The Help Desk is essentially a central point through which problems or issues are reported and subsequently managed and coordinated and highly responsible for bringing resources together to address a problem or other issue.
Remote Receptionist
Remote Receptionist is perhaps the most flexible of Axiom services. It can include the features of live tele-messaging, order entry, and even our voice mail services. But what makes Remote Receptionist remarkably precious is our skill to transfer the caller to any telephone, anywhere.