ABOUT US
BPO SERVICES
- Web Marketing & Support
- Financial & Accounting
- Data & Voice Management
- Website Design & Web Develop.
- Transcriptions Service
- E-mail & Chat Support
OUTBOUND SERVICES
- Appointment Scheduling
- Product/Service Promotion
- Market Research & Survey
- Sales & Marketing
- E-mail Follow-Up
- Voice Broadcast
INBOUND SERVICES
- Answering Service
- Customer Service
- Inquiry Handling
- Technical Support Service
- Toll Free Services
- Help Desk Support
- Remote Receptionist
Fundamentals
Hands on Management
Axioms senior management and operations team, are based in Ahmedabad and working according to US business hours, keeping a close watch on our clients businesses. The team consists of call center veterans with US call center expertise, as well as deep understanding of the business practices carried out in US and UK. Axiom has become one of the key players in the industry. This gives the management team, a better insight on motivating the agents as the industry matures.
Culture
While Axiom has always been a performance-driven entity, its management effectively balances hard-work with providing guidance to its agents with mentorship program and training sessions to make its employees grow within, as well as outside Axiom. Considering that the workstations now are our employees second home we recognize the value of having fun with work, hence we provide such avenues for our organization, where our people get chance to express themselves and interact with their team members, hence contributing to develop their overall professional personality.
Performance Tool
Our performance system, at Axiom, inculcates a sense of ownership in the performance of our team members , assuring a personal stake in delivering quality work which leads to self-development of our team members along with profitable outputs.
Human Resource Management
Axioms rigorous talent acquisition process, measures the interactive ability and not just the test scores. Our recruitment team invests a lot of time in understanding your program so that they can identify, who fits best, in reaching your needs.
Career Development
We establish a clear career path for all of our employees. In fact, we focus on finding ways to retain talent and to develop and expand growth with Axiom.
Best IT Technology Available
The infrastructure consists of High-caliber hardware and software with robust and redundant network with a commitment to IT security and a 24/7 IT support so as to create, an environment of continued service, and optimum performance.